Not going to lose any sleep over it. I don't see the Tone issue anyway, and am saying nothing different than the others. I appreciate what Axiom has done for me in the past, and if I can save them a little of their own money, but checking something that could be a 5 second fix, I'll do it everytime.
If you recall, one of my new 350v3's was not working when I got it, it took me 30 seconds after talking to JC of easy troubleshooting to see one of the main hookups had come off the sub driver. Was it a problem from the manufacturing line? In this case it was and Amie followed up with them to make sure it doesn't happen again.
Oh well, time to go back to sleep.