Re: A/V Receiver
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Joined: Jan 2004
Posts: 13,849 Likes: 15
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,849 Likes: 15 |
Would it be possible to contact Rotel directly and express your frustration? Maybe you've already done that...
good luck, hope you get it all resolved soon.
Randy
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: A/V Receiver
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Joined: Mar 2004
Posts: 340
devotee
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devotee
Joined: Mar 2004
Posts: 340 |
http://www.rotel.com/products/specs/ra02.htm
That thing costs $500.
I don't care if it's uber hi-fi - I don't care if the case looks cool, or if there is any voodoo to it. 40 solid state watts per channel(it's light enough for me to believe that it doesn't go over 55) for $500 seems a tad high. They don't sell online, they don't even have a dealer in my city(you'd think NYC would have some rotel dealers). The fact that, in addition to this, you can't even get prices on their site(they tell you to email them) makes me cautious.
My HK surely isn't as cool looking. But it does have nice blue lights like the Rotel, 120 honest, quality wpc, and costs $250 less new, and $310 less refurbished.
Outlaw amps are quite cheaper also. I can't get a direct price since I don't remember those prices, and I don't feel like emailing Rotel.
Rotel does some good stuff in the upper amp class: I don't see NAD offering 380 watt amps. Yet in the "lower" end of the spectrum, their offers are far too expensive when you look at what they're offering IMO. I was just surprised that considering they are in the higher price class of equipment that they treated a customer as such. I'd expect this from HK, but not Rotel.
Last edited by Thasp; 08/22/05 03:49 AM.
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Re: A/V Receiver
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Joined: Aug 2004
Posts: 6,379 Likes: 7
axiomite
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axiomite
Joined: Aug 2004
Posts: 6,379 Likes: 7 |
>>Said "our shelves are pretty bare right now". So, I'm out of luck there too. All in all, I don't think I'm getting treated very well.
Ouch. This sounds like a dealer going down the tubes. Make sure you get some kind of tracking number that will let you communicate directly with Rotel or whoever does the service.
I lost a rifle that way (dealer closed down while it was in for service) for almost two years. The Canadian government doesn't like it when you lose a rifle.
M60ti, VP180, QS8, M2ti, EP500, PC-Plus 20-39 M5HP, M40ti, Sierra-1 LFR1100 active, ADA1500-4 and -8
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Re: A/V Receiver
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Joined: Nov 2001
Posts: 86
old hand
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old hand
Joined: Nov 2001
Posts: 86 |
I agree with Sir Quack- Outlaw great value for the money. I have a 1050 and it sounds great. here is a link for there stuff. Outlaw
Read the reviews they are very interesting.
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Re: A/V Receiver
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Joined: Jun 2003
Posts: 6,833
axiomite
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axiomite
Joined: Jun 2003
Posts: 6,833 |
In reply to:
They don't sell online, they don't even have a dealer in my city(you'd think NYC would have some rotel dealers).
Name: INNOVATIVE AUDIO
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Name: LYRIC HI FI
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Name: STEREO EXCHANGE
These three dealers are in NYC.I got their names off the Rotel website.All ya have to do is look
Rick
"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud
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Re: A/V Receiver
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Joined: Aug 2005
Posts: 20
hobbyist
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OP
hobbyist
Joined: Aug 2005
Posts: 20 |
And the story continues. I called the dealer this morning at 10, they said they'd call me back. Nothing...so I called them at 11:30, I got the lady who was supposed to call me. Told her how I wanted this resolved, she said she'd call me back. Nothing...so I called them again at 6pm and she left for the day. So...they didn't return ANY of my calls. All and all a bad day in that regard. I guess tomorrow it continues, again. Had to vent here...thanks for listening.
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Re: A/V Receiver
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Joined: Jul 2004
Posts: 226
local
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local
Joined: Jul 2004
Posts: 226 |
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Re: A/V Receiver
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Joined: Aug 2004
Posts: 6,379 Likes: 7
axiomite
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axiomite
Joined: Aug 2004
Posts: 6,379 Likes: 7 |
Push for a refund even if they take a bit of a "restocking charge". This doesn't sound good...
M60ti, VP180, QS8, M2ti, EP500, PC-Plus 20-39 M5HP, M40ti, Sierra-1 LFR1100 active, ADA1500-4 and -8
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Re: A/V Receiver
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Joined: Feb 2005
Posts: 85
old hand
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old hand
Joined: Feb 2005
Posts: 85 |
sounds like my experince with the dvd player. Don't ya love playing phone tag. Phone them 4 times not to get a call back. sounds just like my ordeal. Just stick with it. bug the crap out of them. something well get done. I after weeks of the same thing just phoned the stores head office and that got things moving. within 3 days i got a refund. don't even bother with store manager go above him then there well be some progress.
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Re: A/V Receiver
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Joined: Mar 2004
Posts: 340
devotee
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devotee
Joined: Mar 2004
Posts: 340 |
The only dealer that showed up when I put in my zip code is as folllows. The other three you mentioned never showed up.
In reply to:
Name: ULTRA HI FI
Address: 138-16 NORTHERN BLVD.
FLUSHING , NY
USA
11354
Phone: 718 461-4848
Web Site: www.ultrahifi.com
This is very far away from me. It'd be a long road trip(over an hour or two).
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