Axiom Home Page Forums General Discussion Technical Questions Bent Cones anyone?

This only confirms my assertion that there simply aren't enough words in the English language, or at least in technical jargon.

OIC. My Bad.

Still, a blind test might prove worthwhile. Even easier if the speakers aren't wall mounted. My suggestion still stands. Put the grill back on. See if you can tell a difference. If your ears are sufficiently sensitive to detect an anomaly, then have it fixed. Otherwise, try to forget you ever saw what you saw.

My Expert Audio Advisor Jean-Claude had this to say in his initial response to my inquiry:


The second sentence surprised me because it is like admitting that Axiom's QA department would have allowed this speaker to ship with a sloppily glued surround. I might be able to see that if these were 'Factory Outlet' speakers, but I was told they are not. In fact, the build quality of the speakers is very impressive, and the cone surrounds look perfect. The flaw here is a bent cone.

He still hasn't answered my last response, wherein I asked how much a replacement driver will cost. Why should it be so difficult to get replacement parts? I would expect the website to include a "Parts" link somewhere to make it easy to get replacement grilles, drivers, etc.

It sure looks like the surround is not attached properly to the cone. Have you tried to see if you can move it with your finger. If you can then it has likely come detached during use and you can buy some speaker glue from parts express or modeling glue for gluing rubber tires to metal rims from a hobby shop that sells RC cars/trucks and glue it back down.

If it is still attached just to the wrong place then messing with it will likely do much more harm than good. As suggested above try a blind listening test and I doubt there will be any noticeable audible difference. I Doubt if you could even measure any difference outside an anechoic chamber

The rubber surround is in perfect condition, but the aluminum cone is rounded over slightly. There appears to be a thin line just to the left of that area, and I'm guessing that might have been caused by the impact that caused the cone damage.

I'm sure a simple phone call for a new driver will take care of the problem.

Totally agree - I had what amounted to an aesthetic problem with the amp on my EP-600 and told Brent at Axiom about it just "for the record" in case it ever led to something more problematic in the future. I then had to talk Brent OUT of sending me a new amp because I felt guilty having them ship two amps (one to me, one back) for something that really was not causing me a noticeable problem.

Give them a chance with a phone call and I think you'll find Axiom will bend over backwards to be reasonable with you.

He has already been working with tech support, see above. Since he is not the original owner and they are 2 years old, he will most likely have to pay for a driver, they just have not told him his options.

What is a midrange going to set him back anyway? $40?

good question...