 Re: Is customer service always this GOOD?
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Joined: Dec 2002
Posts: 625
aficionado
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aficionado
Joined: Dec 2002
Posts: 625 |
last week i inquired about trading in my vp100 for a vp150, and using the coupon i had. i e-mailed amie, on a friday, and on monday i mailed out my old 100. also spoke with noreen monday. gave her the tracking number on the 100's package. she shipped out the 150 that day, even before receiving the 100, and billed my card the balance. cust service was terrific.
dan
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Re: Is customer service always this GOOD?
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Joined: Sep 2003
Posts: 427
devotee
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devotee
Joined: Sep 2003
Posts: 427 |
Does someone want to edit the title of this thread, it makes Axiom look bad when they actually took care of this person.
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Re: Is customer service always this GOOD?
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Joined: Feb 2002
Posts: 1,625
connoisseur
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connoisseur
Joined: Feb 2002
Posts: 1,625 |
I TOTALLY want to edit the title of this thread!! I just thought it would be bad netiquette. Maybe we could put it to a vote? We've deleted two posts in total, I believe, and locked one, right? but I don't think we've ever changed a title.
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Re: Is customer service always this GOOD?
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Joined: Nov 2003
Posts: 359
devotee
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devotee
Joined: Nov 2003
Posts: 359 |
my vote is delete
cause it comes up in searches
or everyone just stops posting so it doesnt stay up at the top
Once You Pop You Can't Stop
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Re: Is customer service always this GOOD?
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Joined: Jun 2003
Posts: 93
old hand
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old hand
Joined: Jun 2003
Posts: 93 |
"One needs to crawl thru the darkness to stand in the light"
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Re: Is customer service always this GOOD?
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Joined: Dec 2003
Posts: 692
aficionado
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aficionado
Joined: Dec 2003
Posts: 692 |
My vote would be DELETE...but it may be best etiquette to ask the original poster.
RobertPlace76, What would YOUR vote be?
Just my .02.
WhatFurrer
"Meddle not in the affairs of Dragons, for you are crunchy and good with ketchup..."
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Re: Is customer service always this GOOD?
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I think just change the name to Axiom Customer Service question or something like that. I don't think the thread should be deleted; there's some interesting stuff in here. Well, maybe not, but still...
I am the Doctor, and THIS... is my SPOON!
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Re: Is customer service always this GOOD?
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Joined: Jul 2002
Posts: 958
aficionado
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aficionado
Joined: Jul 2002
Posts: 958 |
Call me thick but I don't understand why this thread should be altered at all. Besides, it looks like robertplace76 has already altered it by replacing "bad" with "Good". I understand why the infamous (yet stimulating) "dalmation" thread was deleted, it just got insane. But what's the deal about this one? This is not a vote. I'd just like to know why before I vote.
I live the life I love and I love the life I live.
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Re: Is customer service always this GOOD?
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Joined: Apr 2003
Posts: 5,236
axiomite
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axiomite
Joined: Apr 2003
Posts: 5,236 |
The title of the post does indeed raise an eyebrow. But if you read the thread I think it tells a tremendous story of just how good Axiom's customer service is. The thread should stay.
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Re: Is customer service always this GOOD?
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Joined: Sep 2003
Posts: 427
devotee
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devotee
Joined: Sep 2003
Posts: 427 |
I just think it is misleading and that it fights all of the hard work Axiom employess have put in to make sure their customer service is second to none.
I do not think the post should be deleted, I just think the title should be changed to something a little more ambiguous by the original poster. Since he already feels that he made a mistake, it would be great of him to rectify the mistake by changing the title.
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