Axiom Home Page Forums General Discussion The Water Cooler Is customer service always this bad?

In reply to:

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if you read the thread I think it tells a tremendous story of just how good Axiom's customer service is.The thread should stay.

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spiffnme is exactly right. I also think that altering and deleting posts should be done only in extreme cases if at all.

I vote to leave the thread, but I am on the fence about whether to change the title or not. I'd like to think that someone who came across the thread would read further than the initial few posts. On the other hand, some people are lazy and may form a strong opinion about Axiom just off the first post.

Altering the title might be in Axiom's best interest. But please make sure the word y'all is not in the new title, as it might create even MORE trouble...

Peter, you're a hoot.

a regular barn owl...

It doesn't matter to me either way, but if someone could change the title to something neutral, like, "Is customer service always like this?" then that might make the most sense...

If I could change it, I would.

That's probably the best idea.

Yeah, I like that one.

I would leave the subject line alone, there is far too much re-inventing of history without it spilling over to HT foras.
Besides the way it's worded it's a real eye grabber, and once read; it leaves you with a very warm and fuzzy feeling towards Axiom's customer service.

My vote is to leave it alone, it's a PLUS for Axiom, not a negative.

"My vote is to leave it alone, it's a PLUS for Axiom, not a negative." --- I couldn't agree more. I say leave it.