Axiom Home Page Forums General Discussion Home Theater The world's newest Axiomite it born...

I am interested in what they are going to find wrong in the sub you are sending back. Good luck with the new one!

You and me both!!! I just received the message from JC that the test is going great. He's sending me the results tonight (of the new sub). Then they'll ship it to me. Yeah it's really spinning my head what could be wrong with mine. After trying everything I could think of it's driving me crazy wondering what it could be???

I hope you are prepared for the old Ford senario: "Sir we drove it all day long, and I took it on vacation with the family, but never done heard none of that 'clank' talk about." But at least it won't be followed by "and now you owe us $600 for our time looking for the clank."

Well my luck just keeps getting better and better. I had totally planned on comparing the two subs side by side once the new, tested unit arrives (shipped out yesterday), but low and behold, just a few days ago I was playing some music, at very modest levels at that, and suddenly I noticed a lack of bass. I went into the HT closet and discovered the EP800 amp light was out... long story short, the damn thing blew a fuse! This is exactly what started this whole fiasco in the first place, the original amp blew a fuse the first day I used it. Then they sent me a new amp, and it's worked fine ever since. Now out of the blue this new amp craps out on me??? What is this unit cursed or something? Did someone in the plant die while putting my EP800 together and now he's here to haunt me for as long as I own this thing? This is just craziness!!!!

Oh well, I still plan on playing everything I can think of that drove this unit to 'clanking' like it did as soon as the new unit arrives. As long as it performs as well as JC and the rest of the crew over at Axiom found it to perform for them, then I will be one satisfied customer. However, if the new unit 'clanks' like this one did, then I suppose I'll be packing them both up. But I'm not going into this with any pesimism what so ever. I have all the faith in the world in the fact that if they put this new sub through the wringer over there at the Axiom factory, and it passed with flying colors, then it should perform superbly in my livingroom as well.

Now I just have to wait for it to get here!

And hope the shipping doesn't do someting to ruin it for you.

Don't curse me damn you!!!






lol

I genuinely commend your patience. We all know that Axiom will "make it right", I just hope for your sake it is sooner rather than later.

Ok, there is some seriously, seriously, SERIOUSLY wierd stuff going on now!!!

I woke up this morning, drank my Redbull, did some work, and around 9:00 am the new EP800 arrived... FANTASTIC!!! I was so elated to finally hear this thing play I could barely keep my panties on. However, I had to go to Indianapolis, so alas the EP800 would have to wait on my return.

Ok so I got home around 9:00 pm and started hooking things up. I simply disconnected the RCA cord from the other EP800, and plugged it into the new sub, which was to remain standing outside of the HT closet for the duration of the test. Ok, so everything was plugged in, I played some music at very moderate levels with the 'gain' (volume) knob on the EP800 at zero and slowly raised it up to the half way mark and listened to a few songs. I thought it sounded really good. Then I turned it up even further (the Denon wasn't playing all that loud though, so I wasn't pushing it by any means. Although, after having been thoroughly tested out at the Axiom lab for a week, I really shouldn't have to take it easy at all).

So anyway, I was just about to start giving the Denon volume knob a turn when I suddenly heard a 'POP'... followed very shortly afterward by an identical 'POP', and then.... absolutely nothing, zilch, nadda, zero, negatory... WTF???? The power light is still on, though since I'm color blind I can't tell what color it is. When my fiancee wakes up in the morning I'll ask her if it's green or yellow. My guess is it's yellow, indicating a fault. What I can't understand is why??? This sub was located in a different location, using a different power cord. The only thing it shared with the other sub was the RCA cord. But if there is a short in it, then why did it work for so long in the old EP800??? And how would a short in the cord cause it to send the old unit into a 'bottoming out' situation?

Ok this is unbearably frusterating. There must be something wrong on my end, this unit can't be complete crap. But what can it be? Is it the output from the Denon? What problem exists that would cause one unit to play distorted, and send a second unit into fault almost immediatelly after hooking it up? I unplugged the new unit, checked the fuses (both good), then plugged it back in after about 15 minutes. Then I used a completely different cord and tried the MP3 player test again, but still nothing will play out of it. I'm assuming it's still in fault, but like I said I can't tell what color the light is.

I read the directions, but it doesn't say what to do if it goes into fault, it just say's a yellow light indicates fault. Does anyone know how to bring it back out of fault?

I can't believe my luck!

Micah, I'd strongly suspect(as you also do)that something weird is going on in your other equipment. You've already done my number one cure: unplugging for a while, and I gather that you don't know a priest who does good exorcisms, so at the moment I'm again stumped. Will continue to ponder this, however.

No priest in his right mind would enter this living room knowing the circumstances right now. I'm thinking I need to throw my Denon into the mouth of an active volcano. However I want to test this unit with something else like the MP3 player or by plugging it into the back of the DVD player to see what happens before I write off the Denon. Is there a way to test the 'subwoofer pre-out' on the Denon to see if it's shooting lightning bolts or something?