Axiom Home Page Forums General Discussion Home Theater Which Sub(s)?

Excellent point about honor. Couldn't have said it better.

There are even more disturbing issues surrounding AV123 other than junk products and bad customer service. Read Pg.2.

I did, that was why I commented about isolated incidents, of which this sub issue is just the tip of the iceberg from the sounds of it.

What a train wreck of a thread. People discussing their Paypal accounts, and terms with dealers and such... Ouch.

Good Point. Common Sense is out the window....

I think it's all down to how the company treats customers though. All the terms and deals and how the guy runs the company doesn't come out (and doesn't mean jack) if people are happy enough to not start prying in the first place. If business is steady any company will survive no matter how much excess spending they have, just look at GM and Chrysler, assuming you are paying your suppliers of course. Once a rough road comes though, it's over. It's hard to say if a small audio company which specializes in lower priced product is going to be seriously effected on the sales side by a bad economy. Certainly wouldn't be as effected as higher end companies.

GM and Chrysler are not good comparisons, they would be gone if it wasn't for the government hand out, but I do know what you mean.

I could care less about their terms with suppliers etc. The alarming things I see is the unethical treatment of its customers and the allegations about the raffle/charity money that was conducted on their fourms. AV123 has always had quality control problems with its parts and assembly of its products streaming across several product lines over the years. Unfortunetly the quality issues are now compounded with other issues. These situations do not have pleasent endings for its customers. It is all too sad to read. I feel for the customers in this case.

I was referring to the way they were a few years back, not run very well and wasted a lot of money, but they were fine because they sold product. Sales dried and because they had no backup, they would have bit if not for the government help.

I definately feel sorry for the customers that got hosed by these frauds when they were still reputable. And while I still feel for current customers, I also feel customers have a responablility to research a purchase of this magnitude, expecially an internet company. Get the facts and educate yourself. There are plenty enough red flags out there now about AV123 that nobody should be doing business with them. And anyone who does, should understand that they are taking a huge gamble. As wide spread as the internet is, customer ignorance should not be nearly as common as it was 10 years ago.

I don't mean to imply that if you ordered from them, then you got what you deserved. I just feel customers should arm themselves with knowledge when they're dealing with internet companies. If you're good enough on the internet to find AV123, then you should have no problems finding out that they are having major issues with customer satisfaction these days.