Axiom Home Page Forums General Discussion The Water Cooler How fast is your internet what do you pay?

I couldn't figure out how you got the little graphic to display. When I did it, I only got this link instead.
http://www.america.myspeedtestonline.com...amp;t=speddtest

Download: 639.1 KB/sec
Upload: 70.3 KB/sec

Cost about $67 per month. AT&T DSL, with landline phone service.

That sucks!
And that reminds me that I have a new service (mostly needed the extra 100Gb of download for netflix). (used to be 18 up, 1 down)

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Here's why I don't use Time Warner Roadrunner. A Yahoo review by me in 2009.

User Rating: 1 out of 5 stars
by Brian
02/20/2009

I signed up for internet only. After 2 months I got a disconnect notice and a bill for $280. The main office would not help me. I canceled my service with the local office. They tried to charge me for cable tv and my own router that I'm not using, plus other services, that I did not ask for. They did not send me a bill because they switched it to online billing that I didn't ask for.

Cox came out today and verified that one of two things is causing my internet speeds to be slow:

1.) They have a usage issue (too many people tied to one main line)

2.) The main line in my area is bad.

He said they will resolve the issue as soon as possible by either adding additional capacity or replacing any damaged lines. Hopefully that won't take too terribly long!

I did find out one thing while the technician was here trouble shooting things: I no longer need the ground isolator installed (No more ep500 humming without it!) He said the isolator was introducing noise into the system. I just had a new cable line run to my house from the main box so I assume that is what stopped the hum (or the new ep500 amp I got stopped it, not sure.)

I have Cox, and pay top dollar for the Premier service.



My speed goes up and down at various times of the day, but they should be able to do much better for you.

Just to jump in here:

I have Fios internet. I pay for a 35 mb/sec upload/download. My real life results are more like 20 up, 15 down.

I pay for the triple play package which starts at $120 a month (cable boxes and HD channels are extra, so my bill for Fios, phone and internet, with every channel Fios offers = $170/mth.)

Got my internet problems resolved. Cox worked on the main line and all is well. They even gave me a $15 credit on my next bill for the trouble so no complaints here.

Man, I wish our area had faster speeds.

Yeah, especially since the service I pay for is "up to 12 mb/s down" and "750 kb/s up".

Also, the best part is that they gave me an "executive support" number that I call any time if I have problems as long as I have cox that reaches an actual person immediately: I no longer have to call the generic number and talk to a computer for 5 minutes before getting routed to where I need to be.

I will still explore the option of switching to AT&T uverse when we move (if available) but the customer service at cox has got me thinking it wouldn't be so bad to keep them after all.

I wish we had speeds and prices like they have in Japan.

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