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 Is Axiom Audio Out of Business - No Phone or Email
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Joined: Apr 2022
Posts: 1
newbie
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OP
newbie
Joined: Apr 2022
Posts: 1 |
Hello all,
Does anyone know if Axiom Audio has closed its doors and is no longer operating? I have been unable to connect with anyone at Axiom Audio via phone and email messages for over two weeks, which leaves me questioning if the company is even operating.
Any insight on this is appreciated.
Thanks,
Jeff
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2020
Posts: 572 Likes: 24
aficionado
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aficionado
Joined: Sep 2020
Posts: 572 Likes: 24 |
To my knowledge they are. Several people on the forums have orders rolling in. I haven't checked to see if Canada has any Covid lockdowns going on right now or not.
LFR1100
VP180HP
EP600
M3 In Ceiling x 4
M5OW
M2 - Atmos rears
ADA1500.5
M3 Outdoor Speakers
ADA 1000.8
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: May 2014
Posts: 1,172 Likes: 6
connoisseur
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connoisseur
Joined: May 2014
Posts: 1,172 Likes: 6 |
no.they are open. a bit swamped with orders from what I can tell. I was up there a few weeks back and they had stacks of amps that they were putting out for international orders.
Anthem: AVM60, Fosi DAC-Q5
Axiom: ADA1500, LFR1100 Actiive, QS8, EP500, M3, M3comp, M5
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2004
Posts: 13,852 Likes: 15
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,852 Likes: 15 |
no they are not out of business, lol
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,970 Likes: 103
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,970 Likes: 103 |
Since Covid their customer communication seems to have taken a hit … at least from my observation.
Get the feeling that maybe there might be some new people coming up to speed
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jul 2004
Posts: 4,444 Likes: 16
connoisseur
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connoisseur
Joined: Jul 2004
Posts: 4,444 Likes: 16 |
I too have experienced a lack of response to email/phone assistance. Very unlike Axiom. Customer service was Axiom's strongest attribute. Sorry to say that has taken a big hit. It's time to stop blaming everything on COVID and move on.
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,545 Likes: 117
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,545 Likes: 117 |
I wouldn't answer the phones or email either. Who the hell wants customers who waste your time asking you stupid questions like "What Ohms should I buy?" and "How many Watts are better?"
House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,970 Likes: 103
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,970 Likes: 103 |
I wouldn't answer the phones or email either. Who the hell wants customers who waste your time asking you stupid questions like "What Ohms should I buy?" and "How many Watts are better?" How many times did you call them? 
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1 member likes this:
Mojo |
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Sep 2009
Posts: 1,970 Likes: 103
connoisseur
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connoisseur
Joined: Sep 2009
Posts: 1,970 Likes: 103 |
I too have experienced a lack of response to email/phone assistance. Very unlike Axiom. Customer service was Axiom's strongest attribute. Sorry to say that has taken a big hit. It's time to stop blaming everything on COVID and move on. Not blaming Covid … just saying since Covid … Has anyone talked to Debbie lately? She was/is the main customer relations person. I figure either she’s avoiding me or she’s not doing relations anymore.
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Re: Is Axiom Audio Out of Business - No Phone or Email
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Joined: Jan 2007
Posts: 10,545 Likes: 117
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,545 Likes: 117 |
Deb has received a big promotion.
House of the Rising Sone
Out in the mid or far field
Linearity and mid-woofers are over-rated
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1 member likes this:
brwsaw |
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